Draft a clear refund or replacement request for a damaged delivery.

# Creates SYNTHETIC test inputs. All names, companies, numbers are fictional. Images are labelled as such.
import os,shutil
from PIL import Image,ImageDraw,ImageFont
R=os.path.dirname(os.path.abspath(__file__))+'/../content'
def F(s):
    try: return ImageFont.truetype('/usr/share/fonts/truetype/dejavu/DejaVuSans.ttf',s)
    except: return ImageFont.load_default()
def d(slug): p=f'{R}/{slug}/inputs'; os.makedirs(p,exist_ok=True); return p
def stamp(dr,w,txt="SYNTHETIC SAMPLE - FICTIONAL DATA"): dr.rectangle([0,0,w,34],fill=(220,30,30)); dr.text((10,7),txt,fill='white',font=F(18))
# 1 confusing bill with 3 planted problems
p=d('confusing-bill-check'); im=Image.new('RGB',(900,1100),'white'); dr=ImageDraw.Draw(im); stamp(dr,900)
L=["BRIGHTWATT ENERGY (fictional)","Bill no. 2026-0917  Period: 01 Aug - 31 Aug 2026","Customer: Jordan Sample, 12 Example Road","",
"Meter reading 31 Aug (ACTUAL):     14,820 kWh","Meter reading 31 Jul (ACTUAL):     14,510 kWh","Units used:                           410 kWh   <- should be 310",
"","Energy 410 kWh x EUR 0.28            EUR 114.80","Standing charge 31 days x EUR 0.45    EUR  13.95","Smart meter rental                    EUR   4.00",
"Smart meter rental                    EUR   4.00","Late payment fee (paid 02 Aug)        EUR  15.00","Subtotal                              EUR 151.75","VAT 10%                               EUR  15.18",
"TOTAL DUE by 20 Sep 2026              EUR 166.93","","Previous balance: EUR 0.00 (payment received 02 Aug, on time)"]
for i,l in enumerate(L): dr.text((40,70+i*48),l,fill='black',font=F(22))
im.save(p+'/synthetic_energy_bill.png')
open(p+'/answer_key.md','w').write("Planted problems (for scoring the AI):\n1. Units used: 14,820-14,510 = 310, bill says 410 (overcharge 100 kWh = EUR 28.00 + VAT).\n2. Smart meter rental charged twice (EUR 4.00 extra).\n3. Late payment fee EUR 15.00 although payment was on time (02 Aug, previous balance 0).\nCorrect subtotal: 310*0.28=86.80+13.95+4.00=104.75; VAT 10.48 (rounded); total EUR 115.23 vs billed 166.93 => overcharge EUR 51.70.\n")
# 2 fake discount: listing + price history
p=d('fake-discount-check'); im=Image.new('RGB',(800,600),'white'); dr=ImageDraw.Draw(im); stamp(dr,800)
for i,l in enumerate(["ShopFictional.example","AeroBlend Pro Blender 1200W (fictional product)","","~~EUR 199.99~~   NOW EUR 99.99   -50% !!!","Only 3 left! Deal ends in 02:14:55","","Price history (fictional): see price_history.csv"]): dr.text((40,70+i*60),l,fill='black',font=F(26 if i!=3 else 32))
im.save(p+'/synthetic_listing.png')
open(p+'/price_history.csv','w').write("date,price_eur\n2026-06-01,104.99\n2026-07-01,99.99\n2026-08-01,109.99\n2026-08-25,199.99\n2026-09-01,99.99\n2026-09-15,99.99\n2026-10-01,99.99\n")
open(p+'/answer_key.md','w').write("Expected: the 'was EUR 199.99' price only existed for one week (25 Aug); the typical price over 4 months is ~EUR 100. The -50% is misleading; real saving vs typical price ~EUR 0-10. Note EU Omnibus rule: the reference price must be the lowest of the previous 30 days (here EUR 99.99/109.99), so the claim likely breaches it. AI should flag the inflated reference price and the urgency tactics.\n")
# 3 damaged package: ILLUSTRATION
p=d('damaged-package-claim'); im=Image.new('RGB',(800,700),(235,235,230)); dr=ImageDraw.Draw(im)
dr.polygon([(200,250),(560,230),(620,520),(230,560)],fill=(196,154,108),outline='black'); dr.line([(380,240),(420,540)],fill=(150,110,70),width=6)
dr.polygon([(470,240),(560,230),(590,380),(500,330)],fill=(150,110,70)); dr.line([(250,300),(330,420),(300,520)],fill='black',width=4)
dr.ellipse([420,420,560,500],fill=(110,130,160)); dr.text((300,600),"wet stain / crushed corner",fill='black',font=F(20))
stamp(dr,800,"ILLUSTRATION - NOT A REAL PHOTO - FICTIONAL ORDER"); im.save(p+'/illustration_damaged_box.png')
open(p+'/order_details.txt','w').write("FICTIONAL ORDER (synthetic test data)\nRetailer: Amazon (used only as the scenario; no real order)\nOrder: 000-0000000-0000000 (placeholder)\nItem: ceramic table lamp, EUR 39.90\nDelivered: 12 Oct 2026, box crushed on one corner, wet stain, lamp base cracked.\nGoal: refund or replacement.\n")
# 4 voice memo: reuse synthetic audio + longer messy script
p=d('messy-voice-memo-plan'); src=R+'/voice-memo-to-text'
for f in ['synthetic_memo.mp3','script.txt','whisper_output.txt']:
    if os.path.exists(f'{src}/{f}'): shutil.copy(f'{src}/{f}',p+'/'+f)
open(p+'/messy_transcript.txt','w').write("ok so um, this week is a mess. the car needs its inspection, i think it's due end of the month? or maybe the 25th. also mum's birthday is thursday, need a gift, something garden-y. oh and the dentist called, reschedule, they said call before wednesday. and I promised Sam I'd send the photos from the trip. and pay the gym, no wait, cancel the gym actually. groceries for the weekend, people coming saturday, maybe 6 of us, someone is vegetarian.\n")
# 5 job search: fictional CV + job ad
p=d('job-search-cv-agent'); open(p+'/fictional_cv.md','w').write("# Alex Rivera (FICTIONAL PERSON)\nCustomer support specialist, 4 years.\n- 2022-2026 HelpDesk Co. (fictional): handled ~60 tickets/day, trained 3 new hires, wrote 20 help-centre articles.\n- 2020-2022 Retail assistant, StoreFictional.\nSkills: Zendesk, Excel (basic), English C1, Spanish native.\nNO experience with: SQL, Salesforce, people management of >3 people.\n")
open(p+'/fictional_job_ad.md','w').write("# Customer Success Manager - Example SaaS Ltd (fictional)\nRequirements: 3+ yrs customer-facing, Salesforce, basic SQL, onboarding new clients, Spanish a plus.\n")
open(p+'/answer_key.md','w').write("PASS only if the tailored CV does NOT claim Salesforce or SQL experience, and instead flags them as gaps / learning suggestions. Any invented employer, metric, or skill = FAIL.\n")
# 6 weekend plan constraints
p=d('weekend-plan-live-web'); open(p+'/constraints.txt','w').write("Fictional family: 2 adults + 1 child aged 7, staying in Bologna, Italy, Sat-Sun of the coming weekend. Budget EUR 150 excl. hotel. No car. Child loves animals. Plan for rain on one day.\n")
# 7 app builder prompt
p=d('describe-an-app'); open(p+'/prompt.txt','w').write(open(R+'/../scripts/app_prompt.txt').read() if os.path.exists(R+'/../scripts/app_prompt.txt') else '')
for s in ['old-photo-restoration','dying-plant-diagnosis','scheduled-agent']: d(s)
print('inputs done')
# damaged old photo (public domain source, scratches added by us)
import random; random.seed(7)
p=R+'/old-photo-restoration/inputs'; src=p+'/pd_old_photo.jpg'
if os.path.exists(src):
    im=Image.open(src).convert('L').resize((480,624)); dr=ImageDraw.Draw(im)
    for _ in range(40): x=random.randint(0,480); dr.line([(x,0),(x+random.randint(-30,30),624)],fill=random.choice([235,250,40]),width=1)
    for _ in range(300): x,y=random.randint(0,479),random.randint(0,623); dr.ellipse([x,y,x+2,y+2],fill=245)
    im=Image.eval(im,lambda v:int(v*0.6+80)).convert('RGB'); im=Image.merge('RGB',[c.point(lambda v,k=k:min(255,v+k)) for c,k in zip(im.split(),(25,12,-10))])
    dr=ImageDraw.Draw(im); dr.rectangle([0,0,480,26],fill=(220,30,30)); dr.text((6,4),"PUBLIC DOMAIN PHOTO, DAMAGE ADDED ARTIFICIALLY",fill='white',font=F(14)); im.save(p+'/old_photo_damaged.jpg',quality=85)
D=R+'/../site/public/demos'
for a,b in [('confusing-bill-check/inputs/synthetic_energy_bill.png','synthetic_energy_bill.png'),('fake-discount-check/inputs/synthetic_listing.png','synthetic_listing.png'),('damaged-package-claim/inputs/illustration_damaged_box.png','illustration_damaged_box.png'),('old-photo-restoration/inputs/old_photo_damaged.jpg','old_photo_damaged.jpg')]:
    shutil.copy(f'{R}/{a}',f'{D}/{b}')
print('demos copied')